CONCEPT LISTENING is designed primarily to help participants learn to listen more effectively. Through specifically designed exercises participants will develop techniques for increasing listening comprehension, retention, and recall that can be applied on the job.

This program may be designed to follow-up the LSI training from THE POWER OF SELF-CONCEPT. However, CONCEPT LISTENING focuses on the impact of "self-concept" on communication strengths and weaknesses rather than management issues.  The overall focus is on listening as a skill, but the material is related to the major communication filter, i.e. "self-concept."

CONCEPT LISTENING will aid participants in:

• Identifying and correcting bad listening habits
• Developing a job-related listening strategy
• Acquiring a more focused listening concentration
• Becoming an interactive listener

• Strategies for becoming an interactive listener
• Strategies for avoiding the typical bad listening habits
• Techniques for becoming message-centered vs. speaker-centered
• Methods for listening between the lines